Refund Policy

We hope you love everything you buy from bestshoes.su, but if for any reason you are not entirely satisfied with your recent orders, we will gladly accept returns of items that are in new condition, with original tags attached.

Return items must not be washed,worn andjust return your item(s) to us within 7 days from the date you signed for the parcels. You can expect your refund in 3-5 days from the date we receive your returned item(s).

Some Unreturned orders:

1)   Package is broken during shipping, but items are good (We will compensate you relevant losses).

2)   Items are broken after using (Can be repaired, charges will be covered by you).

3)   Items have been washed, worn or altered.

4)   You received the items more than 7 days.

washed,worn or altered


Refunding Attention:

Please focus on our messages,if no reply in 24 hours after sending the QC pics we will deliver the package as clients have accepted by default.



Return Steps:

1) Contact with customer service to apply for returning (Must contact before returning).

2) Pack your return in the original shipping package, if possible.

3) Include all original packaging and accessories.

4) Must contact customers service for our address,and return with this address.


Our info:

Whatsapp:  https://api.whatsapp.com/send?phone=85289380879

Instagram: https://www.instagram.com/bestshoes555/

Email: [email protected]